Contact Us
At Tayro Surf, we're committed to providing exceptional customer service and support. Whether you have a question about a product, an order, shipping, returns, or general inquiries, our team is here to help.
We strive to respond to all customer inquiries as quickly as possible and appreciate the opportunity to assist you.
Customer Support
Email: contact@tayrosurf.com
Phone: +1 (704) 964-6511
Response Time: Within 24–48 business hours
Business Information
Tayro Surf
118 Creston Ct
Mooresville, NC 28115
United States
Website: tayrosurf.com
Support Hours
Our customer support team is available during regular business hours.
Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
Responses may take slightly longer during holidays, peak seasons, or periods of high demand.
How Can We Help?
You can contact us regarding:
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Product Questions
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Order Status Updates
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Shipping Information
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Returns & Refunds
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Payment Assistance
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Technical Website Issues
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General Customer Support
When contacting us about an existing order, please include your order number to help us assist you more efficiently.
Order Support
If you have recently placed an order and need assistance, please include:
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Full Name
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Order Number
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Email Address Used for Purchase
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Description of Your Request
Providing this information helps us resolve your inquiry more quickly.
Business & Partnership Inquiries
For business-related opportunities, collaborations, or partnership requests, please contact:
Please include relevant details regarding your inquiry so the appropriate team member can respond.
We're Here to Help
Customer satisfaction is important to us. We are committed to providing a secure, transparent, and reliable shopping experience for every customer.
Thank you for choosing Tayro Surf.
We look forward to assisting you.