Secure Payments
At Tayro Surf, we are committed to providing a safe and secure shopping experience.
All transactions completed on our website are protected using industry-standard security technologies. Our store is powered by Shopify, which utilizes SSL encryption and complies with PCI DSS security standards to help safeguard payment information.
Tayro Surf does not store complete credit or debit card details on our servers.
Accepted Payment Methods
We offer a variety of trusted payment options for your convenience.
Credit & Debit Cards
We currently accept:
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Visa
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Mastercard
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American Express
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Discover
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Diners Club
Available payment methods may vary depending on your location and device.
Digital Wallets
Customers may also be able to complete purchases using:
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Apple Pay
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Google Pay
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Shop Pay
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PayPal
These payment options provide a fast, convenient, and secure checkout experience.
Payment Processing
Payment is collected at the time an order is placed.
Orders will not enter processing or shipment until payment has been successfully authorized and confirmed.
If payment authorization fails, the order may be delayed, canceled, or require additional verification.
Currency
All prices displayed on tayrosurf.com are shown in United States Dollars (USD).
Customers using payment methods issued outside the United States may be subject to exchange rates, foreign transaction fees, or currency conversion charges imposed by their financial institution.
Tayro Surf is not responsible for any additional fees charged by banks, card issuers, or payment providers.
Order Cut-Off Time
Orders placed and successfully paid before 12:00 AM (Midnight) Central Time (CT) may begin processing on the same business day.
Orders placed after the daily cut-off time, on weekends, or on federal holidays will begin processing on the next available business day.
Payment Security & Fraud Prevention
To protect both our customers and our business, Tayro Surf reserves the right to conduct verification checks on orders.
In some situations, additional information may be requested before an order can be approved and processed.
We reserve the right to:
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Decline suspicious transactions
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Cancel unverifiable orders
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Issue refunds for fraudulent or unauthorized purchases
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Request identity verification when necessary
These measures help maintain a secure shopping environment for all customers.
Failed or Declined Payments
If your payment is declined, please verify the following:
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Billing information matches your bank records
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Card details have been entered correctly
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Sufficient funds or credit are available
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Your bank has not restricted the transaction
If payment issues continue, we recommend contacting your bank or payment provider.
You may also contact our support team for assistance.
Refunds
Approved refunds will be returned to the original payment method used for the purchase.
Depending on your financial institution, refunds may take up to 10 business days to appear in your account after processing.
For complete information regarding returns and refunds, please review our Refund & Return Policy.
Contact Us
For payment-related questions or assistance, please contact us:
Tayro Surf
118 Creston Ct
Mooresville, NC 28115
United States
Phone: +1 (704) 964-6511
Email: contact@tayrosurf.com
Customer Support Response Time: Within 24–48 business hours