Privacy policy

At Tayro Surf, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when visiting or making a purchase through Tayro Surf.

Contact Information

If you have any questions regarding this Privacy Policy, you may contact us using the information below:

Tayro Surf
118 Creston Ct
Mooresville, NC 28115
United States

Phone: +1 (704) 964-6511
Email: contact@tayrosurf.com

Information We Collect

When you visit our website, place an order, subscribe to updates, or contact us, we may collect certain information, including:

Personal Information

Name
Billing address
Shipping address
Email address
Phone number
Payment information
Order history

Technical Information

We may automatically collect information such as:

IP address
Browser type
Device information
Operating system
Pages visited
Referral sources
Website interactions

How We Use Your Information

We use collected information to:

Process and fulfill orders
Deliver products and services
Provide customer support
Communicate order updates
Improve website performance
Prevent fraud and unauthorized activity
Comply with legal obligations
Provide marketing communications when permitted

Payments

Payments made through our website are processed using secure third-party payment providers. Tayro Surf does not store complete payment card information on our servers.

Payment providers may collect and process information necessary to complete transactions in accordance with their own privacy policies and security practices.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and user experience.

These technologies may help us:

Remember customer preferences
Analyze website traffic
Measure advertising performance
Improve website functionality
Personalize content and offers

You can control cookie settings through your browser preferences.

Advertising and Analytics

We may use analytics and advertising tools to better understand how visitors interact with our website and to improve our marketing efforts.

These services may collect information about website usage and interactions across devices.

Examples may include:

Google Analytics
Google Ads
Google Merchant Center
Other marketing and analytics platforms used to improve customer experience

Sharing Information

We do not sell personal information to third parties.

We may share information only when necessary to:

Process payments
Deliver orders
Provide customer support services
Comply with legal requirements
Protect our rights, customers, and business operations

Service providers are permitted to use information only as needed to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While no online system can guarantee absolute security, we continuously work to maintain appropriate security measures.

Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Maintain business records
Comply with legal obligations
Resolve disputes
Enforce agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

Request access to your information
Request correction of inaccurate information
Request deletion of certain information
Object to certain processing activities
Request information about how your data is used

Requests may be submitted by contacting:

contact@tayrosurf.com

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove that information.